We are committed to providing you with exceptional service.


In our never-ending quest to serve you to the fullest, please do not hesitate to call, write, or email us with any of your problems or concerns. In fact, even if you were completely satisfied, we would love to know! Your thoughts and suggestions enable you to make us the absolute in on-line service!

If you need to contact us, email us at info [at] roomflooring.com.


If you are requesting samples, please click here.


If you need help ordering online, you can read this or email us wih your questions.


If you are inquiring about shipping charges, you can add the items you want to your shopping cart, go to checkout, put in your shipping information and the shipping charges will be calculated. Do not put in your credit card information if you do not want to order the items. If you don't like the shipping charges that you see, please email us. We will try our best to accommodate you.


Note: If you have a problem with your present floor, please note that we are not a flooring manufacturer and if we did not sell you your floor, the usual chain of events is that you go to your retail store to see if they can help you. If they cannot correct your problem then go to the manufacturer. You can do a web search and find the manufacturer's website and find the "Contact Us" page. Email them explaining the problem and they should get back to you.Thank you for visiting Roomflooring.com. You can be assured that we do not provide your sensitive information to third parties. We do respect your privacy. For more information, please read our privacy statement.